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SALESFORCE
Salesforce aligned to how your teams sell, serve and operate
From strategy and architecture through implementation, integration and AI, to managed services and release management.
Overview
Salesforce is powerful out of the box. The strongest implementations use that native capability before adding complexity.
Over-customisation is where the cost shows up later, in Apex and triggers that duplicate what Flow already does, governor limits that surface at scale, seasonal releases that turn into regression cycles, and technical debt nobody can safely unwind.
We take a declarative-first approach. We assess your object model, automation, licensing, data and integration landscape, then configure Salesforce around your processes using native capability wherever it fits. Where the platform genuinely falls short, we extend it with purposeful, upgrade-safe code.
Integrations follow defined patterns rather than point-to-point sprawl, and migrations are reconciled field by field before cutover.
The result is a Salesforce platform that fits how your teams sell and serve, survives three releases a year without drama, and keeps technical debt, total cost of ownership and licensing spend under control.
An org that fits how you sell.
Solutions
The clouds we cover
Grouped by the business function each serves. Which ones you need depends on your process and licensing.
AI on Salesforce
Einstein and Agentforce applied where the data and process actually support them.
SALES & REVENUE
Sales Cloud
Pipeline, forecasting and territory management configured to how your teams actually sell, report and get compensated.
Revenue Cloud
Quote-to-cash and revenue operations, tightening the path from opportunity through contract to recognised revenue.
CPQ & Billing
Configure-price-quote with guided selling, approval rules and automated billing for complex pricing and invoicing.
SERVICE & FIELD
Service Cloud
Case management, omni-channel routing, entitlements and knowledge, driving consistent resolution times across your support teams.
Field Service
Scheduling, dispatch and mobile work orders, connecting on-site engineers to the same record as the rest of the business.
Experience Cloud
Customer and partner portals with sharing rules and SSO, giving secure self-service against your live Salesforce data.
MARKETING, COMMERCE & DATA
Marketing Cloud
Campaigns, journeys and lifecycle engagement, attributed back to pipeline rather than measured on opens alone.
Commerce Cloud
B2C and B2B commerce integrated to catalogue, pricing and service, so buying and support share one customer record.
Data Cloud
Ingestion, identity resolution and unified profiles across Salesforce and external sources, activated in real time.
Salesforce with AI
Einstein and Agentforce configured and governed for production use, where data quality and process maturity genuinely support them.
Not sure where to start?
Most clients come to us with an existing org that needs untangling rather than a greenfield build.
Services
How we engage
From implementing a single Salesforce cloud through to ongoing administration, optimisation and release management.
Salesforce Advisory
We assess your object model, automation, licensing, integrations and technical debt, then define the architecture and roadmap, including where customisation or licensing is adding cost and slowing every release.
Implementation & Setup
We configure Salesforce around your business processes declarative-first, using Flow, validation rules and native capability before code, with sandbox strategy, deployment pipelines and user acceptance testing built into delivery.
Customisation & Development
Where native capability genuinely falls short, we build custom objects, Apex and Lightning components engineered against governor limits, with test coverage and packaging that stays upgrade-safe across seasonal releases.
Integration & Data Migration
We connect Salesforce with ERP, finance, marketing, support and other enterprise systems through defined API and middleware patterns, and migrate legacy data with field-level mapping, deduplication, validation and reconciliation before cutover.
Managed Support
We provide ongoing administration, enhancement delivery, release readiness and regression testing, plus periodic org health checks across technical debt, data quality, licence utilisation, performance and adoption, so the org keeps pace with the business.
Salesforce AI & Agentforce
We design and implement Agentforce and Salesforce AI around real workflows, connecting the data, actions, guardrails and human oversight needed to move AI from demonstration into dependable production use.
Our Approach
Discover. Design. Configure. Integrate. Support.
01
Discover
Object model, automation, licensing and integrations.
02
Design
Declarative-first solution and integration pattern.
03
Configure
Build native capability first, code only where needed.
04
Integrate & Migrate
Connect systems and reconcile data before cutover.
05
Support
Administer, regression-test releases and health-check.
Why LogicSure
Declarative-first, properly integrated, and honest about customisation
Customisation Kept Deliberate
Code only where native falls short, built upgrade-safe and covered by tests.
Connected to the Estate
Salesforce connected to ERP, finance and data through a defined integration pattern.
Sensible AI on Salesforce
Einstein and Agentforce introduced where data quality and process actually support them.
Independent Judgement
Honest about when custom build, a managed package, or neither is the right answer.
Make Salesforce work harder
Talk to us about an org health check: where customisation is costing you, where licensing is over-provisioned, and what to fix first.